At Greenville Health System, we recognize there is a strong business case for developing emotional and social intelligence in the workplace. We have an opportunity to build stronger, more nimble teams by inviting our employees to develop and flex their self-awareness muscles. When we become more aware of how we “show up” in the workplace, we can bring our best to our patients, customers and coworkers.
While we extend this invitation in a myriad of ways, all of what we do falls under a leadership philosophy we call “conscious leadership” and “conscious professionalism.” At the most basic level, conscious leaders are aware of the particular characteristics of their personality and the impact they have on others. They also recognize that others are operating from their own frame of reference and personality characteristics. And conscious leaders and teams work together and make decisions mindful of what needs to get done, as well as how it’s getting accomplished.
At GHS, much of this work has focused on developing our leadership and management teams. However, more and more, we are helping leaders incorporate these principles throughout their departments by offering simple tools designed to facilitate conversations about core concepts with front-line staff. The GHS Academy of Leadership and Professional Development staff offers support to leaders and teams to incorporate these concepts into staff meetings and individual and group practices
We have an opportunity to build stronger, more nimble teams by inviting our employees to develop and flex their self-awareness muscles. When we become more aware of how we “show up” in the workplace, we can bring our best to our patients, customers and coworkers.
Current leaders are also offered additional learning via quarterly Leadership Development Retreats (LDRs) and monthly Leadership Grand Rounds lectures. In addition, we incorporate these ideas into other leadership and professional development programs such as our Coaching Partnerships program designed to connect selected managers with a learning partner to hone leadership skills and enhance self-awareness. Aspiring leaders are exposed to these ideas though our Emerging Leaders Program. Even brand-new GHS employees learn about these principles during their first days on the job at New Employee Orientation.
Growing in self-awareness invites each person to take “healthy responsibility” for his or her own personal health, ultimately impacting both team and business functions. When individuals are healthier, teams experience lower medical costs and reduced absenteeism within departments and units. At GHS, we are using the foundation of self-awareness to enable us to reach our vision of transforming health care. Such a strong foundation puts the focus of accountability on each employee within the System to do his or her part to be involved. As we strengthen our work units, the entire organization is better able to fulfil our mission. This model is being replicated as GHS promotes our Business Health function in the community. We see more and more businesses building on individual self-awareness to eventually create healthier organizations.
Learn more about the information and tools presented in this article at academy.ghs.org.
LiveWell at Work Fall Forum
Topic: “Effective Communication in the Workplace Through Understanding Behavior Styles”
Sept. 15, 11:45 a.m.-1:45 p.m.
Wyche’s Annex, 200 E. Camperdown Way, Greenville