Company Spotlight: Comfort Keepers


Bringing comfort to the community is more than a job for this award-winning company.  At Comfort Keepers, providing home care for seniors in the upstate has been a passion for more than a decade.

Erin Couchell, owner and lifelong resident of Spartanburg, has earned the trust of seniors in the communities surrounding Greenville and Spartanburg.  Her business is keeping the elderly in the comfortable environment of their own home.

“I think home is always the best place,” Couchell says.  “Home is where your memories and possessions are–both physical and emotional.  Someone that can be healthy in their own home is going to see a higher quality of life.”

Erin opened the Spartanburg location in 2006 with her mother-in-law, Kiki Couchell.  She noticed a need for non-medical in-home senior care after her own mother was diagnosed with Alzheimer’s disease.

“I was working full time and struggling with caring for a loved one and working,” Couchell recalls after her mother was diagnosed.  “We found there were a lot of in-home care options, but we didn’t have anything like that in Spartanburg.”

Comfort Keepers offers many services to its clients, including light housekeeping, respite and end-of-life care, help with hygiene, transportation and companionship.  With over three hundred well-trained caregivers, Comfort Keepers has the ability to match caregivers with clients whose needs and personalities fit.

“Everybody at Comfort Keepers is great,” one reviewer wrote, giving the company a five-star rating.  “They truly care about every staff member, caregiver, and client.”

The group can offer care from a few hours daily to twenty-four hour assistance.  In addition to helping seniors with everyday household needs, caregivers can assist clients with shopping, attending local theatre productions, and socializing at local senior citizens centers.

Couchell said, “I love coming to work each day and finding a fit between clients and caregivers.  We have wonderful caregivers that bring joy to people every day.”

Fact 1
Comfort Keepers was named a Leader in Excellence, Provider of Choice, and Employer of Choice in 2017 by Best of Home Care.

Fact 2
Each individual location is independently owned and operated.  Erin Couchell and her husband, Chris, own both the Greenville and Spartanburg locations.

Fact 3
In addition to helping the community’s seniors, the Couchells are raising three daughters.

Fact 4
Comfort Keepers is a national organization that was rated #1 in senior care in 2015 by Franchise 500.

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