Expansion of Urgent Care

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Bon Secours expands urgent care in Greenville County

 

Bon Secours St. Francis Health System is expanding urgent care sites in Greenville County with long-term plans to double the number of AFC Urgent Care Bon Secours centers. The sites previously were called Doctors Express Urgent Care.

Last fall, the health organization acquired franchise rights for four existing AFC Urgent Care sites. Plans are underway to build two new ones by fall 2016. Bon Secours holds the rights to add another two – for a total of eight – in 2017, says Marcus Blackstone, senior group lead physician for primary care for Bon Secours Medical Group.

Existing AFC Urgent Care clinics are in Greer, Simpsonville, at Cherrydale and on Woodruff Road. The two new sites added this year will be on Pelham Road, near I-85, and on Augusta Road adjacent to a new site for the Woodward Medical Center, which is a Bon Secours St. Francis Medical Group primary care practice, Blackstone says.

The new urgent care sites will have about 2,500 square feet and will be built with the health team model that includes physicians, nurse practitioners and nursing assistants. “We usually double up during the busiest times,” Blackstone says. “During peak hours, we have two providers there at the same time.”

To staff the new sites, Bon Secours will hire more doctors, nurse practitioners, certified X-ray technicians and other staff, he says.

The average patient time spent in the urgent care clinics, including lab tests or X-rays, is about one hour, he notes.

The planned expansion will help meet the county’s health care demands: “When you look at data, this is consumer-driven,” Blackstone says. “People want convenient care, close to home, close to work.”

Each urgent care clinic can do on-site X-rays and some lab testing. Their hours are 8 a.m. to 8 p.m., Mondays through Saturdays, and 8 a.m. to 6 p.m. on Sundays.

“At full capacity, most of our centers can see 60 visits a day,” Blackstone says. “These are true urgent care centers with no primary care services and no routine follow-up.”

When patients are diagnosed with a chronic illness and they do not have a doctor, the urgent care physician will offer them a referral to another site for regular checkups and care, he explains.

“Thirty percent of the people who use urgent care are not tied to a primary care provider or a medical home, so we know this is a touchpoint to bring people into our practice and our network,” Blackstone says.

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