Sitel Corp.’s newly opened call center to create 400 jobs in Spartanburg County

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    After 10 months of construction, Sitel Corp.’s new call center in Spartanburg County is open for business.

    The Nashville-based outsource service provider said in a statement Monday the $2.5 million, 47,000-square-foot facility will create more than 400 jobs during the next five years.

    It is at 895 Springfield Road in the old Winn-Dixie store near the intersection of Highway 176 and Springfield Road.

    “Spartanburg County is an ideal location for Sitel’s newest world-class customer experience center, and we appreciate the support from the community as we build and staff South Carolina’s finest customer care center,” said David Rogers, Sitel Spartanburg site director, in a statement. “I look forward to meeting with exceptional talent from the area to create the Spartanburg team.”

    A renovation of the former grocery store began in August. The Spartanburg Herald-Journal initially reported the company planned to begin operating in October.

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    Although renovations continued, the building continued to sit inactive. In January, a company spokesman told the newspaper it was still seeking its first client for the center and, when found, that client would trigger the site’s opening.

    “It’s a very cool opportunity for Spartanburg,” said David Britt, county councilman and chairman of the Economic Futures Group. “This is a high-end tech facility … Sitel offers super training for their associates. The focus on quality is prevalent throughout their corporate structure. It’s a great reuse of a dormant building. This gives us a chance to add something new to the mix.”

    Sitel did not disclose the name of its client but did state that the full-time positions it has begun hiring for are in support of inbound customer care for a “telecommunications and a financial services provider.” Job openings include agents and managers, the company said.

    The company said jobseekers can apply online or at the center from 9 a.m. to 4 p.m. Monday through Friday.

    Sitel offers a range of benefits, including medical, dental, vision, retirement, vacation, holiday time, bonuses and incentives.

    Founded in 1985, Sitel has more than 75,000 employees at 146 facilities in 22 countries that support more than 400 clients, according to the company’s website. For more information, visit: www.sitel.com.

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