Laura Haight

Shadow IT has been around since the dawn of the PC age. It’s really little more than skilled users who are not technically part of the IT staff working behind the scenes and without any approvals or formal role to “expedite” issues for fellow workers. This work-around to the more cumbersome and often lengthy approval processes IT departments developed for new systems or change management was pretty common for years.

Ultimately, for my personal and business use, I’ve found Apple products suit me better. But recently I’ve been feeling that I was getting too far away from the PC. Rather than buy a traditional laptop, I bought a hybrid moving more in the direction that I believe all computing will: a Microsoft Surface Pro 3.

Technology and digital media best practices have plenty of examples of broken windows that occur because we either aren’t watching or we tacitly allow small breakdowns, frequent exceptions and, ultimately, abandonment.

Four ways to safeguard your business with – and from – social media.

It used to be a lot easier. Someone left your company and IT took his computer, turned off his account access, collected his badge and called it done. Not anymore. There are many more exposures you need to think about and be prepared for. Here’s a list of steps to take so you are prepared when any employee – from president to clerk – leaves your company.

I know you’ve got a busy life – what with your business, family, volunteer activities and all. So it is possible you’ve missed some of the recent tech news. No worries. I’m staying on top of it so you don’t have to.

Developers, if you worked on something for 43 years, wouldn’t it be perfect by now? Why is it so hard to get email right?

While workers may be happier telecommuting, their bosses are starting to wonder if they’re getting their money’s worth.