Laura Haight

Bad reviews and nasty comments about a company really do get small business owners to pay attention to their online presence. You may go through an array of emotions, both rational and not, when someone maligns your business online. Anger, fear, concern, outrage and back to anger and fear. So what can you do when the inevitable negative comment hits?

Almost every business has social media presence of some kind now. But while big businesses have been building strategies and capitalizing on data, small firms have struggled with the two-edged sword: resources and training. Small business owners face the added challenge of managing an area they may have little knowledge of.

The next news story or financial report you read just may have been written by a robot program

Building better meetings for your team and clients requires equal parts of technology and common sense – and doesn't have to bust the budget.

What did your business get for Christmas? Maybe some new computers, tablets or smartphones? Now that you’ve started rolling out the new stuff, you may be asking yourself what to do with the old.

Conclusion of a two-part series on the future of mobile payments

Last week, for the fourth time this year, I replaced my debit card. Despite being an early adapter to – and staunch defender of – online payments, events of the past few years have shaken my resolve.

So much of life is appearances, and yet when it comes to business many of us are not putting our best foot forward. Single proprietorships, independent contractors and small consultants are a booming segment of one- or two-person service businesses. We may be small, but we don’t want to look that way. And it doesn’t have to cost a lot to make a big difference in how you present yourself.

With new devices in constant release, it is hard to resist the temptation to buy the coolest new tech. But it is important to make sure that new devices fill a void or bridge a gap in your tech plan – whether it is personal or professional.