Concentrix is adding 300 jobs this year with the expansion of its offices at the Wade Hampton Office Park in Greenville.
The business services company’s Greenville office is the home of the company’s North American Center of Excellence for health care and insurance solutions as well as its core CRM business services.
“We are extremely proud to expand our operations in Greenville,” said Concentrix President Chris Caldwell. “We’ve had tremendous success in Greenville and look forward to delivering continued positive outcomes for our clients and our shareholders out of the expanded Greenville operation.”
“The rich and diverse talent pool we’ve experienced in the Greenville area was a deciding factor in our decision to expand our operations locally,” said Caldwell.
Concentrix, which started in Greenville several years ago, will close its Villa Road offices by the end of the year and consolidate its workforce on Wade Hampton by the end of the year, Caldwell said.
Concentrix plans to have about 1,500 employees in Greenville by the end of the year, up from about 1,200 this month, he said.
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From Greenville, Concentrix provides customer management services in English, Spanish and French Canadian. The services encompass specialized customer support and sales services, including lead generation, customer care and technical support, in addition to more complex industry-specific and back-office processes.
As the company’s health care and insurance verticals hub in North America, the Greenville operation services multiple major health care and insurance companies in both front office and back office capacity including claims processing enrollment services and customer support.
Concentrix’s new facility at the Wade Hampton Office Park encompasses 143,883 square feet in building 3 in a complex that was formerly the home of Liberty Life Insurance Co. The building had been vacant, Caldwell said, and allows the company to more than double its footprint at the location.
Based in Fremont, Calif., Concentrix, a wholly owned subsidiary of SYNNEX, a Fortune 500 corporation, has operations across 25 countries, with approximately 90 delivery centers. It has more than 70,000 employees and more than 400 clients. The company also has an office on Villa Road in Greenville.
